Based in Dallas, Paul Generale is the executive vice president of Christus Health, an international Catholic, not-for-profit health system. As executive vice president, Paul Generale is responsible for all the areas dedicated to the hospital’s new ventures and acquisitions. He believes diversity and inclusion are fundamental to providing equitable care to all.
Healthcare organizations must be deliberate about ensuring diversity and inclusion for their employees and patients. This is important because they are instrumental in providing quality care. With inclusion and diversity as their core operating philosophy, healthcare providers are better equipped to provide equitable and thoughtful care strategies.
Diversity and inclusion in the healthcare sector have been instrumental in reducing conscious biases caregivers might have against their patients and vice versa. A diverse staffing system helps patients from minority or underrepresented groups feel comfortable during their stay at the hospital. It reduces the likelihood of a patient feeling intimidated, improving patient outcomes.
Finally, diversity helps to improve cultural competence. Cultural competence is vital because it means a patient gets treated by someone who understands and empathizes with their cultural nuances.
